Operations & Control Coordinator

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Job Location: Thames Travel, Colett, Southmead Park, Didcot, OX11 7WB

At Thames Travel, we’re proud to connect people with what matters most — work, education, social lives, and their communities. Behind every journey is a dedicated engineering team keeping our fleet safe, reliable, and ready to go.

We are looking to appoint an Operations & Control Coordinator to support the Assistant Operations Manager with various aspects of administration associated with the successful and legal operations of Thames Travel as well as supporting Control team.

Jo Responsibilities
  • Provide administrative support to the depot and Control team.
  • Support driver management, including complaint handling, coaching, attendance monitoring and return-to-work processes.
  • Carry out driver, vehicle and compliance checks, including CCTV requests and tachograph monitoring.
  • Prepare accurate weekly and monthly payroll data, with cover for payroll processing when required.
  • Manage driver holiday requests, wellbeing records and referrals to Occupational Health.
  • Liaise with HR on colleague matters, including leavers and bereavements.
  • Order and distribute uniforms, stationery and other depot supplies.
  • Manage cash and change machine issues, SecurityPlus collections and general depot administration.
  • Promote company values and ensure compliance with operational procedures.
What we're looking for
  • Previous administration experience, ideally in a busy operational or transport environment.
  • A PCV licence is required
  • Strong organisational skills with excellent attention to detail.
  • Confident using Microsoft Office, particularly Excel and Outlook.
  • Excellent communication skills and the ability to build positive working relationships.
  • Experience with payroll administration or Coach Manager would be advantageous but is not essential, as training will be provided.
What we can offer you
  • Competitive pay
  • Free travel: You, plus one adult and children under 18, can travel for free on our services.
  • A stable, long-term career: We value our people and offer opportunities to grow into Management, Operational, or Commercial career paths.
  • Great benefits: Professional uniform, generous holiday entitlement, and discounts at local shops and leisure facilities.
  • Sustainability leadership: You’ll be part of a company that’s proud to run one of the greenest bus fleets of its size in the UK — showing our commitment to a cleaner future.

To apply, please send your CV and Cover Letter to [email protected]